Free shipping on all orders above 1. Company Information
The website The Pickleball Shirt is operated by TC Group France, a sole proprietorship registered in France under SIRET number 79044872400035.
Registered office: 160 rue du Gendarme Veilex, 83600 Fréjus, France
Email: support@thepickleballshirt.com
The website is hosted by IONOS SE, Elgendorfer Str. 57, 56410 Montabaur, Germany.
2. Purpose
These Terms and Conditions of Sale govern all purchases made through thepickleballshirt.com. By placing an order on this website, the customer fully accepts these Terms and Conditions.
3. Products
The website offers custom pickleball apparel and accessories for sale. Product descriptions, images, and specifications are provided as accurately as possible. However, slight variations in color, size, or appearance may occur.
TC Group France shall not be held liable for minor errors, omissions, or differences that do not affect the essential characteristics of the products.
4. Pricing
All prices displayed on the website are listed in U.S. dollars (USD) unless otherwise specified.
Prices may change at any time without prior notice. The applicable price is the one displayed at the time the order is confirmed.
Shipping fees, taxes, or import duties may apply depending on the destination country and are displayed during checkout where applicable.
5. Orders
Orders can only be placed through thepickleballshirt.com.
Once an order has been confirmed, modifications or cancellations may only be accepted before production begins.
Because many products are custom-made or printed on demand, orders cannot be canceled, modified, or refunded once production has started.
6. Payment
Payments are securely processed through third-party payment providers such as Stripe and PayPal.
TC Group France does not store customers’ payment information.
7. Shipping & Delivery
Orders are shipped to the United States and internationally using trusted carriers and logistics partners.
Estimated delivery times are displayed on product pages and during checkout. Delivery times are estimates only and may vary depending on destination, customs processing, weather conditions, or carrier delays.
Customers are responsible for providing complete and accurate shipping information. Additional fees may apply for reshipment if a package is returned due to an incorrect or incomplete address.
Some products may be shipped directly from our manufacturing or fulfillment partners located in different countries, including Europe or Asia.
Customers will never have to communicate directly with suppliers or fulfillment partners. All customer service and after-sales support are handled exclusively by The Pickleball Shirt.
8. Returns & Refunds
Due to the personalized and made-to-order nature of many products, returns, exchanges, or refunds are generally not accepted once production has started.
However, if a product arrives damaged, defective, or contains a production error attributable to The Pickleball Shirt, we will offer a replacement or refund at no additional cost.
Customers may be asked to provide photographic evidence of the issue in order to process the claim.
9. Customer Support
For any questions, claims, or assistance regarding an order, customers may contact us at:
support@thepickleballshirt.com
10. Limitation of Liability
TC Group France shall not be held liable for damages resulting from improper use of products purchased through this website.
Our liability shall, in all cases, be limited to the amount paid for the order concerned.
11. Promotions & Discount Codes
Promotional offers, discount codes, and special campaigns may be offered periodically.
These promotions are subject to specific terms and may be modified or canceled at any time without notice.
12. Intellectual Property
All content on The Pickleball Shirt, including but not limited to texts, graphics, logos, product designs, images, and marketing materials, remains the exclusive intellectual property of TC Group France.
Any unauthorized reproduction, distribution, or use is strictly prohibited.
13. Governing Law
These Terms and Conditions shall be governed and interpreted in accordance with the laws of France.
Any dispute arising from the use of this website or from purchases made through it shall fall under the exclusive jurisdiction of the competent courts of Fréjus, France.
14. Privacy Policy
Personal information collected during the ordering process is used solely for order processing, shipping, customer service, and invoicing purposes.
Additional information regarding the collection and processing of personal data is available in our dedicated Privacy Policy page.